How to add/integrate a store

Before you can manage the data and ad campaigns for your stores on Epsilo, you need to integrate your stores first. The integration process will associate your store on the seller platform with Epsilo. This allows us to provide optimization tools/services to you and your business.

Depending on your subscription, you will be able to add 1 or more stores to your account. 

NOTE: The integration, connection, synchronization, and operation between Epsilo and your store will be as stable as possible if you turn off the OTP authentication of your Seller Center account.

If you hesitate/couldn't turn off the verification function, please contact the Customer Support team via Live Chat for assistance.

We've outlined the steps below on how you can add your stores:

• Step 1: Navigation
• Step 2: Integrate the store(s)
• Step 3: Synchronize Data
• Video Guide

Step 1: Navigation

On the left sidebar, click on My Workspace then Company Management

Step 2: Integrate the store(s)

2.1. Click on + New Storefront

2.2. Select corresponding Marketplace and Country

2.3. Enter Seller Center login credentials: Username and Password

2.4. You may need to enter a verification code if you are integrating Shopee/ Tokopedia store(s)

2.5. Select store(s) that you would like to integrate onto Epsilo platform, click on Integrate

2.6. Your store(s) is successfully connected with Epsilo once you are on this page

Step 3: Synchronize Data

Once your store is connected, your store data will be loaded and synchronized with Epsilo. The loading and syncing duration will depend on the data size of your store(s). In case it takes longer than 24 hours to see your store data on the platform, reach out to our Customer Support team via live chat.

Video Guide