How to turn off OTP on Shopee Seller Centers

Modified on Thu, 10 Feb 2022 at 05:58 PM

Turning off the OTP verification on Shopee ensures flawless data synchronization between Epsilo and your storefront data in the marketplace. Here’s a detailed step-by-step guide:


Step 1: Navigate to Shopee Seller Center page

Go to the Seller Center page of the country where your storefront is located. If your stores on Epsilo are located on multiple countries, you need to repeat the succeeding steps for each country.


Shopee Seller Center URL










Step 2: Login to the Main Account of the Storefront

Use the main account of your storefront to login. Don't use the option ‘Login with Main/Sub Account’.


Step 3: Go to Shop Settings

Navigate to the Shop settings on the left panel under the ‘Setting’ section



Step 4: Turn off the OTP

In the Basic Settings, turn off the toggle for "Protect your account now by verifying suspicious activity". The toggle should be greyed out once you do so.


Step 5: Input the OTP code

Type in the OTP code sent to your registered phone number when you are prompted to do so. 

You've successfully turned off OTP verification!


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